Mix Thirty-Six (Remix)

This has been a long process of iterative refinement, but I believe it has borne good fruit. In this post I take the Six Coats one by one and put them up against the Six Hats. I have been doing it the opposite way up to now, but I believe the best way to come up with new perspectives is to change your angle of approach. This is a long post, I hope you get something out of it. Personally, for the first time I took Zachman’s Framwork, Maslow’s Hierarchy of Needs, de Bono’s Six Thinking Hats, McLuhan’s Laws of Media, and Guy Kawasaki’s Art of the Start and wove them all together into a cohesive whole.

Take your website or any system and run through these questions. I talk about the world freely in these questions. When you create a website or blog that is what you are affecting.

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In the Six Hats, Six Coats metaphor, the Green Coat is the Motivational focus. The emphasis is upon goals.

Green Coat, Green Hat: Why are we meaningful? This is the motive behind your concept. This is the self-actualization goal. Why are you enhancing the world?

Green Coat, Yellow Hat: Why are we unique? This is the motive behind your context. This is the esteem goal. Why are you retrieving from the world?

Green Coat, White Hat: Why are we maximum value? This is the motive behind your logic. This is the belonging goal. Why are you ordering the world?

Green Coat, Black Hat: Why are we minimum cost? This is the motive behind your physics. This is the safety goal. Why are you obsolescing the world?

Green Coat, Red Hat: Why are we intuitive? This is the motive behind your mechanisms. This is the physiological goal. Why are you humanizing the world?

Green Coat, Blue Hat: Why are we convenient? This is the motive behind your operations. This is the existential goal. Why are you communicating with the world?

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In the Six Hats, Six Coats metaphor, the Yellow Coat is the Spatial focus. The emphasis is upon locations.

Yellow Coat, Green Hat: Where are we meaningful? This is the space of your concept. This is the self-actualization location. Where are you enhancing the world?

Yellow Coat, Yellow Hat: Where are we unique? This is the space of your context. This is the esteem location. Where are you retrieving from the world?

Yellow Coat, White Hat: Where are we maximum value? This is the space of your logic. This is the belonging location. Where are you ordering the world?

Yellow Coat, Black Hat: Where are we minimum cost? This is the space of your physics. This is the safety location. Where are you obsolescing the world?

Yellow Coat, Red Hat: Where are we intuitive? This is the space of your mechanisms. This is the physiological location. Where are you humanizing the world?

Yellow Coat, Blue Hat: Where are we convenient? This is the space of your operations. This is the existential location. Where are you communicating with the world?

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In the Six Hats, Six Coats metaphor, the White Coat is the Formal focus. The emphasis is upon information.

White Coat, Green Hat: What is meaningful? This is the form of your concept. This is the self-actualization information. What are you enhancing in the world?

White Coat, Yellow Hat: What is unique? This is the form of your context. This is the esteem information. What are you retrieving from the world?

White Coat, White Hat: What is maximum value? This is the form of your logic. This is the belonging information. What are you ordering in the world?

White Coat, Black Hat: What is minimum cost? This is the form of your physics. This is the safety information. What are you obsolescing in the world?

White Coat, Red Hat: What is intuitive? This is the form of your mechanisms. This is the physiological information. What are you humanizing in the world?

White Coat, Blue Hat: What is convenient? This is the form of your operations. This is the existential information. What are you communicating with the world?

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In the Six Hats, Six Coats metaphor, the Black Coat is the Functional focus. The emphasis is upon process.

Black Coat, Green Hat: How will we be meaningful? This is the function of your concept. This is the self-actualization process. How will you enhance from the world?

Black Coat, Yellow Hat: How will we be unique? This is the function of your context. This is the esteem process. How will you retrieving from the world?

Black Coat, White Hat: How will we be maximum value? This is the function of your logic. This is the belonging process. How will you order the world?

Black Coat, Black Hat: How will we be minimum cost? This is the function of your physics. This is the safety process. How will you obsolesce the world?

Black Coat, Red Hat: How will we be intuitive? This is the function of your mechanisms. This is the physiological process. How will you humanize the world?

Black Coat, Blue Hat: How will we be convenient? This is the function of your operations. This is the existential process. How will you communicate with the world?

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In the Six Hats, Six Coats metaphor, the Red Coat is the Personal focus. The emphasis is upon population.

Red Coat, Green Hat: Who are we meaningful to? This is the persona of your concept. This is the self-actualization population. Who are you enhancing in the world?

Red Coat, Yellow Hat: Who are we unique to? This is the persona of your context. This is the esteem population. Who are you retrieving from the world?

Red Coat, White Hat: Who are we maximum value to? This is the persona of your logic. This is the belonging population. Who are you ordering in the world?

Red Coat, Black Hat: What are we minimum cost to? This is the persona of your physics. This is the safety population. Who are you obsolescing in the world?

Red Coat, Red Hat: Who are we intuitive to? This is the persona of your mechanisms. This is the physiological population. Who are you humanizing in the world?

Red Coat, Blue Hat: Who are we convenient to? This is the persona of your operations. This is the existential population. Who are you communicating with in the world?

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In the Six Hats, Six Coats metaphor, the Blue Coat is the Temporal focus. The emphasis is upon occasion.

Blue Coat, Green Hat: When are we meaningful? This is the tempo of your concept. This is the self-actualization occasion. When are you enhancing the world?

Blue Coat, Yellow Hat: When are we unique? This is the tempo of your context. This is the esteem occasion. When are you retrieving from the world?

Blue Coat, White Hat: When are we maximum value? This is the tempo of your logic. This is the belonging occasion. When are you ordering the world?

Blue Coat, Black Hat: When are we minimum cost? This is the tempo of your physics. This is the safety occasion. When are you obsolescing the world?

Blue Coat, Red Hat: When are we intuitive? This is the tempo of your mechanisms. This is the physiological occasion. When are you humanizing the world?

Blue Coat, Blue Hat: When are we convenient? This is the tempo of your operations. This is the existential occasion. When are you communicating with the world?

That’s it. It has been a long haul and I am tired. I think it is obvious that this metaphor is portable to systems other than websites. I hope you can derive something from it.

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Green Hatting a Website

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Green Hatting in the Six Hats, Six Coats metaphor is about the conceptual perspective of a system.  Edward de Bono calls this the creative hat.

Green Hats take the feedback provided by the other five hats and look for the an opportunity to improve the quality of life, right a wrong or prevent the end of something good. In the Green Hat perspective designers evaluate goals, networks, data, processes, people and times that could, should or would exist. Green Hat conceptual design is used by the Yellow Hat contextual design team.

Like the other hats, the Green Hat is worn with each of the Six Coats. The basic question is what is the greatest benefit we can offer.

Green Hat, Green Coat: What is our meaning?

Green Hat, Yellow Coat: Why are we navigating?

Green Hat, White Coat: Why do we need data?

Green Hat, Black Coat: Why do we process?

Green Hat, Red Coat: Why are we personas?

Green Hat, Blue Coat: Why do we need convenience?

Green Hat also has a reverse purpose when variances occur in the transacting system. Green Hats decide how to handle a opportunity which is to insert a new product or service for the system to accomodate the exception. The buck stops here.

Blue Hatting a Website

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Blue Hat in the Six Hats, Six Coats metaphor deals with convenience.  Blue Hat is the first impression your traffic gets–convenience of goals, networks, data, processes, people and times.  When it comes to the web, if any of these aspects of convenience are not met you are going to lose traffic before anything is captured by your website’s system.  Let’s look at each of these aspects in turn.  Edward de Bono calls this the data hat.

Blue Hat, Green Coat:  When are the the goals of the site clearly communicated.   This is the message your evangelists are getting out and getting out often.  Be it an SEO or a customer.

Blue Hat, Yellow Coat:  When is the site navigated?  If your audience is getting a garbled presentation on their browser, they are not going to stick around to figure it out.

Blue Hat, White Coat:  When is the data accessed?  Tables of data that obfuscate information through redundancy cause users eyes to glaze over and their index fingers to click the back button.

Blue Hat, Black Coat:  When are the processes activated?  Maintain a sense of orientation as any action is executed or the user will abort.

Blue Hat, Red Coat:  When do the personas use the site?  Don’t be innovative if your users are averse to innovation.

Blue Hat, Blue Coat: When is performance required?  If you are taking too long to load flash or dowload data and traffic is cutting and running it’s time to consider communicating in different formats or increasing bandwidth.

This is Blue Hat for a website.  Blue Hat metaphors are equally applicable in any system you are working with be it business, government, not-for-profits, media or technology.

The Size of Your Hat and Coat

In the last post I discussed the Six Rings metaphor which revealed that both the Six Hats and the Six Coats metaphors were both cognitive hierarchies. In this post I will discuss leadership or emphasis within a project or system.

First, we have the Six Hats which we can express as a Venn diagram:

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We can also express the Six Coats as a Venn diagram:

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These diagrams illustrate an equal emphasis on all the Hats and all the Coats. However, no system is completely balanced. An actual system might have a Six Hats Venn diagram like the following:

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In this example the emphasis is predominantly on the Blue Hat, Operational.

An actual system may also have a Six Coats Venn diagram as follows:

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In this example it is the Black Coat, Functional that has emphasis.

Putting the Hat and Coat together we can say that the emphasis of the system or leadership of the project or business is Blue Hat, Black Coat or Operational/Functional. Here’s a Mix Thirty-Six diagram of the emphasis:

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You can see that the Blue Hat row and the Black Coat column are larger.  If this were a computing project we could say that the operational perspective and functional focus are leading the effort. We are likely to get an effective transaction system at the expense of everything else. We hope that that is what the other systems that interact with ours will want.

This is a very simple example, but by analyzing the Mix Thirty-Six of external and internal systems we can realize beneficial systems. And everything is ultimately a system within its own right.

Six Rings

In my last post I revealed a ring metaphor that positioned Transaction, Intuition, Data, Information, Knowledge and Wisdom. Now that we have made the transition with a majority of the concepts from tetrads to hexads, we can now explore how the Six Hats, Six Coats metaphor can be shifted into the Six Rings metaphor. First, lets call up the Six Hats for review:

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As I discussed earlier, Conceptual is the Creative perspective, Contextual is the Compatibility perspective, Logical is the Reliability perspective, Physical is the Economy perspective, Mechanical is the Intuitability perspective and Operational is the Convenience perspective.

And now let’s take this metaphor and shift it into the Six Rings metaphor:

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As you can see I have given Creativity the highest order and Convenience the lowest.

With that done, let’s take another look at the Six Coats metaphor:

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Motivational is the Goal focus.  Spatial is the Network focus.  Formal is the Data focus.  Functional is the Process focus.  Personal is the People focus.  Temporal is the Time focus.

Now let’s take the Six Coats metaphor and shift it to the Six Rings metaphor:

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In the Six Rings metaphor I give Goals the highest order and Time the lowest order.

As you can see in these representations of the Six Hats and Six Coats as rings, there are other implications when we look at the Mix Thirty-Six:

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When we look at the Mix Thirty-Six the Blue Hat, Blue Coat requires the least cognitive effort, while the Green Hat, Green Coat requires the greatest. However, the Mix Thirty-Six describes a team and a network. Leadership and communication can follow different emphases and paths between Green Hat, Green Coat and Blue Hat, Blue Coat. And the best Green Hat, Green Coat and the best Blue Hat, Blue Coat has worn the entire Mix Thirty-Six. We will explore this more in future posts by introducing additional metaphors.

Further reading: Six Hats, Six Coats , Mix Thirty-Six and TIDIKW