Howard Rheingold: Sharing and Caring

howard-rheingold
On Sun, May 17, 2009 at 10:39 AM, Howard Rheingold <howard@rheingold.com> wrote:
I think you are exactly correct about these issues.

On May 17, 2009, at 5:48 AM, grant czerepak wrote:

Hi Howard,

I am almost finished your recommendation, Bastard Culture, and I can only reach one conclusion.

We should make it possible for everyone to set the price of their content as easy as possible.

If you want to share for free, just set the default to zero.  However, if you come up with a goody it should be just as easy to set a price you want.

If Google can make it possible to display and bid on advertising on the scale they have set up, it would be just as easy to make every piece of content on the web valuable monetarily.

What is an ad but a post?

The result would be a global circulation of capital that would make international free trade in information a major contributor to the stimulation of new economies.

Information does not want to be free, Howard.  Information wants to have the price the market will bear.  And you and I and everyone should see the value in sharing (advertising and brand identity) and caring (buying and selling for sustenance).


Grant Morgan Czerepak

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High End Service

I came across the blog post On Treating Customers Right today and it made me think about interaction design. The author pointed out some common characteristics of high end service:

  1. When you make a request for service you are sought out to be provided it
  2. You are trusted to receive service
  3. You are not burdened with unnecessary paperwork or procedures
  4. Even your test drives are personalized
  5. You are trusted to test drive a product
  6. If you are made to wait, your are made comfortable
  7. Good product showrooms use “whitespace”
  8. Salespeople are unobtrusive, but respond immediately when requested
  9. You are trusted to buy what you want
  10. Good service attracts good customers, respect fosters respect

Good guidelines for a high end website.

relationary high end service

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